Privacy Policy
Introduction
Welcome to Lead On Agency. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your data when you interact with our animated video production services, website, and digital platforms. By accessing or using our services, you consent to the practices described in this policy.
Our commitment to data privacy aligns with global standards, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.
Information We Collect
We collect a variety of personal and non-personal information to provide and improve our animation services.
1. Personal Identification Information
Full name, company name, job title.
Email address, phone number, and business address.
Social media handles if provided.
2. Payment and Billing Information
Billing address, credit/debit card details (securely encrypted).
Tax identification numbers for invoicing (if applicable).
3. Project and Content Information
Storyboards, scripts, branding materials, and media files submitted for animation.
Intellectual property details necessary for project execution.
4. Technical and Usage Data
IP address, device type, operating system, and browser type.
Date and time of visits, pages viewed, clickstream data.
Cookies and session data for performance monitoring.
5. Communication and Feedback
Emails, call recordings, and chat history related to customer support and project discussions.
Surveys, testimonials, and reviews voluntarily submitted.
How We Use Your Information
Your information is used strictly for business purposes, including:
Delivering Customized Animated Videos: To create, produce, and deliver tailored animation content that aligns with your brand goals.
Service Communication: To send project updates, billing notifications, and essential service announcements.
Improvement & Personalization: To optimize website performance, refine animation offerings, and deliver a personalized user experience.
Marketing & Promotions: With consent, we may send newsletters, promotional content, and event invitations related to our animation services.
Compliance & Legal Obligations: To adhere to tax, audit, and regulatory requirements, as well as to enforce our legal rights.
Data Sharing and Disclosure
We value your trust and maintain strict confidentiality. We may share your data in these scenarios:
Third-party Service Providers: Trusted partners such as payment processors, cloud hosting services, and delivery platforms.
Legal Requirements: When legally mandated or to protect the safety, rights, and property of LeadOnAgency, our users, or others.
Business Transfers: In case of a merger, acquisition, or asset sale, your data may be part of the transferred assets.
Collaborative Projects: With your explicit consent, we may share materials with collaborators or affiliates for co-branded animation projects.
Data Security Measures
We implement advanced security protocols to safeguard your personal data:
SSL/TLS encryption across all digital channels.
Regular cybersecurity audits and penetration testing.
Multi-factor authentication (MFA) for internal access.
Data minimization principles to collect only what is necessary.
Secure backups and disaster recovery systems.
Your Data Protection Rights
In accordance with GDPR, CCPA, and other applicable laws, you have the right to:
Access, correct, or update your personal data.
Request deletion of your data (“Right to be Forgotten”).
Restrict or object to data processing in certain circumstances.
Request data portability.
Withdraw consent at any time, where applicable.
File a complaint with your local data protection authority.
Cookies and Tracking Technologies
We use cookies, pixels, and other tracking technologies for:
Website Performance & Analytics: To measure user engagement and optimize site functionality.
Marketing & Personalization: To deliver relevant ads and content.
User Experience Enhancements: Remembering your preferences and settings.
Cookie Management
You can control and manage cookies via your browser settings or our cookie consent tool available on the website.
International Data Transfers
As a global animation agency, your data may be processed outside your country of residence. We ensure that international data transfers comply with applicable laws and that appropriate safeguards (e.g., Standard Contractual Clauses) are in place.
Data Retention Policy
We retain personal data as long as necessary to:
Complete your animation projects and service agreements.
Fulfill legal, accounting, and reporting obligations.
Resolve disputes and enforce our agreements.
Data no longer needed is securely deleted or anonymized.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal data.
Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to have it removed.
Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in legal requirements, industry standards, or service enhancements. The updated version will be posted on this page with the “Last Updated” date.
Contact Us
For any questions about this Privacy Policy or your personal data, please contact us:
Email: hello@leadonagency.com
Phone: +1 401-617-0644
Address: United States