Terms and Conditions
Effective Date: 09-09-2025
Company Name: Lead On Agency
Website: www.leadonagency.com
Welcome to Lead On Agency. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and related platforms. By engaging with any part of our site or services, you agree to comply with these Terms. If you do not accept these Terms, please refrain from using our services immediately.
1. Introduction
Lead On Agency specializes in delivering top-tier animated video content, including explainer videos, product showcases, brand storytelling, and digital marketing animations. We serve a global client base, offering creative solutions tailored to diverse industries. These Terms apply to all users, whether you are a client, visitor, or partner accessing our digital platforms.
2. Definitions
For clarity within these Terms:
“Company,” “We,” “Us,” “Our” refers to Lead On Agency .
“Client,” “You,” “User” means any individual or business engaging with our services or browsing our website.
“Services” cover all offerings, including but not limited to:
Animated video production,
Scripting and voiceovers,
Storyboarding and revisions,
Marketing content and digital campaigns.
3. Use of Services
By using our services, you agree to comply with all applicable laws and avoid misuse. You must not:
Engage in unauthorized copying, distribution, or resale of our content.
Upload harmful, misleading, or copyrighted materials without permission.
Exploit our platform for illegal or unethical purposes.
We reserve the right to suspend service if any misuse is detected.
4. Intellectual Property Rights
All content produced by Lead On Agency —whether animations, scripts, graphics, or audio—is owned exclusively by us unless otherwise agreed in writing. You are granted:
A limited, non-transferable license for the intended use of final deliverables.
No rights to modify, resell, or reuse the materials outside the agreed scope.
Legal action may be taken for unauthorized use or infringement of our intellectual property.
5. Client Responsibilities
To ensure smooth project execution, you agree to:
Provide all necessary materials (e.g., logos, brand assets) promptly.
Confirm that any materials you submit are your property or properly licensed.
Respond quickly to requests for feedback or approval to keep production timelines on track.
Failure to meet these responsibilities may lead to project delays.
6. Revisions and Approvals
We include structured revision rounds based on your chosen package. Specifically:
Minor revisions are typically covered within the agreed scope.
Major changes outside the original brief may incur additional charges and extend deadlines.
Timely approvals are essential to maintain your project timeline.
We encourage clear and prompt communication to avoid unnecessary delays.
7. Payment Terms
All payments are to be made according to your invoice or contract. We accept:
Credit/debit cards,
Bank transfers,
Digital payment gateways.
Please note:
Late payments may cause project delays or result in suspension of services.
Payment plans (if applicable) must be strictly followed to avoid penalties.
8. Project Timeline and Delivery
Timelines depend on project size and complexity. While we aim to meet all deadlines, please be aware that delivery may be affected by:
Delayed client inputs or approvals,
Major revisions or scope changes,
External factors beyond our control (e.g., technical issues).
We will keep you informed at every stage and work proactively to meet deadlines.
9. Confidentiality
We take your privacy and project confidentiality seriously. We pledge to:
Keep all client-provided materials and communications confidential,
Protect sensitive information through secure systems,
Expect the same confidentiality regarding our pricing, methods, and proprietary content.
Both parties must honor this commitment throughout and after project completion.
10. Cancellation & Refunds
Our cancellation and refund policy is designed to be transparent:
Cancellations within 3 days of project start may be eligible for a partial refund.
Refunds are calculated based on work completed to date.
Once a project enters full production or animation phases, no refunds will be issued.
We aim to resolve any concerns amicably and encourage early communication for any issues.
11. Limitation of Liability
Lead On Agency is not liable for:
Indirect, incidental, or consequential damages,
Loss of business, revenue, or data,
Errors or delays caused by client-provided materials.
Our maximum liability for any claim shall be limited to the total amount you paid for the service in question.
12. Third-Party Tools & Links
Our services may include the use of third-party platforms (e.g., stock libraries, voiceover platforms). Please note:
We do not control third-party websites or services.
We are not responsible for their content, privacy policies, or terms of use.
Use of third-party tools is at your own discretion and risk.
13. Modifications to Terms
We reserve the right to update these Terms at any time. Any changes will be:
Posted on this page with a revised effective date,
Notified to clients where necessary.
Your continued use of our services after updates constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws of US, without regard to conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of US courts.
15. Contact Information
For any questions, feedback, or concerns about these Terms, please contact us:
Lead On Agency
Email: hello@leadonagency.com
Phone: +1 401-617-0644
Address: United States
Website: www.leadonagency.com